We’re looking for an organised, people-focused and commercially driven Bookings & Events Manager to join the Dodo team.
Dodo Pub Co is an independent pub group built around brilliant food, great drinks and neighbourhood spaces people genuinely want to spend time in. From award-winning burgers and Neapolitan pizzas to buzzing beer gardens, live sport and community events, we’re passionate about creating experiences that keep people coming back.
As our Bookings & Events Manager, you’ll own the customer journey from enquiry to event, helping turn bookings into memorable experiences across the Dodo estate.
Whether it’s a birthday party, corporate gathering, Christmas celebration, sports screening or private hire, you’ll be the person ensuring every event is organised, communicated and delivered brilliantly.
This isn’t an admin role. It’s a commercial role focused on driving bookings, maximising revenue and delivering exceptional hospitality.
What you’ll be doing
Group Bookings & Private Hire
- Manage large group bookings across the Dodo pub estate.
- Handle enquiries from first contact through to event handover.
- Coordinate birthdays, celebrations, private hire and corporate events.
- Manage deposits, pre-orders and guest communications.
- Ensure pub teams have everything they need to deliver exceptional events.
- Identify opportunities to upsell food, drinks packages and private spaces.
Sports & Seasonal Events
- Coordinate bookings for major sporting occasions including the World Cup, Six Nations and other live events.
- Support the delivery of Christmas bookings and seasonal campaigns.
- Work closely with Marketing to maximise event attendance and revenue.
- Monitor booking performance and recommend actions to improve conversion.
Booking Systems & Customer Journey
- Manage DesignMyNight across the estate.
- Respond promptly to enquiries and maximise conversion.
- Ensure booking journeys, communications and event information are accurate and up to date.
- Produce weekly booking reports and identify commercial opportunities.
- Build relationships with repeat customers and local businesses to encourage repeat bookings.
What we’re looking for
- Friendly, confident and great with people.
- Highly organised with excellent attention to detail.
- Commercially minded and motivated by results.
- Strong written and verbal communication skills.
- Proactive and able to manage multiple priorities.
- Passionate about hospitality and creating memorable guest experiences.
- Comfortable working across multiple pubs and supporting site teams.
What success looks like
- Increased group bookings across the estate.
- Higher enquiry-to-booking conversion rates.
- Growth in sports, Christmas and private hire revenue.
- Strong communication between guests and pub teams.
- Smoothly delivered events with exceptional guest feedback.
- Repeat business from local communities and corporate customers.
What we offer
- £25,000 per annum
- 35 hours per week
- 20% off food and drink across all Dodo pubs
- Food on shift
- Learning and development opportunities
- Great work/life balance
- Annual team party
- Christmas Day & Boxing Day off
- The opportunity to help shape one of the UK’s most exciting independent pub groups
Next Steps
If this sounds like your kind of role, we’d love to hear from you.
Take a look at our pubs on Instagram and our website, then click Apply and tell us a little about yourself.
We can’t wait to meet you.